We are now offering the Motor Industry Sales Training DVD set entitled:
"A PROFESSIONAL SALES APPROACH"
There are 13 programmes in the set of 5 DVD’s.
Order the complete set of 5 DVD’s - £395.00
This new management DVD provides an overview of some of the key elements of professional selling, as an introduction to the programme of training contained within the 5 DVD set.
The other four DVD’s include one aimed at the Sales Controller or Business Manger entitled "Control" and three DVD’s for sales people entitled;
"Opening", "Closing", and "Consolidation".
They are designed to be the focus of discussion with the sales team and contain
13 programmes in total covering all the elements of selling and delivering a car.
Buy this DVD - £20.00 | Order the complete set of 5 DVD’s - £395.00
A discount of 15% can be applied if ordering between 2 and 7 complete sets.
If you wish to order in excess of 7 sets, simply call Greg for a price on
05602 307285.
All prices are plus VAT and first class postage.
Buy this DVD - £145.00 | Order the complete set of 5 DVD’s - £395.00
The "OPENING" DVD has 5 programmes related to selling and the essential elements of the customer interaction.
1) A general programme about the key ingredients of a successful sales person.
2) "Make your customers welcome".
A programme which discusses the greeting and initial interaction with customers who arrive at the dealership.
3) "The requirements of customers who do not have a part-exchange".
This programme shows how we assist those who have disposed of their previous vehicle, how we ascertain their needs and requirements and reminds us that we are legally obliged to supply a vehicle that is ‘fit for the purpose for which it is sold’.
4) "The requirements of customers who do have a part-exchange".
Here we concentrate on the customer’s existing car, and ascertain their needs and expectations related to the car they are looking to buy.
5) "Your customers drive the car".
This programme shows us how to give a fully comprehensive and totally professional demonstration of the car we are selling.
Buy this DVD - £145.00 | Order the complete set of 5 DVD’s - £395.00
A discount of 15% can be applied if ordering between 2 and 7 complete sets.
If you wish to order in excess of 7 sets, simply call Greg for a price on
05602 307285.
All prices are plus VAT and first class postage.
Buy this DVD - £145.00 | Order the complete set of 5 DVD’s - £395.00
The "CLOSING" DVD has 4 programmes which focus on the closing stages of the sale.
1) A general programme about the key ingredients of a successful sales person.
2) "Do your customers want to buy the car?"
All successful sales people need to ask for the business. This programme shows how this can be done in a fully comprehensive and totally professional way.
3) "Helping your customers finalise the transaction - no part-exchange".
How to negotiate and agree a transaction with the no part-exchange customer.
4) "Helping your customers finalise the transaction - with a part-exchange".
An illustration of how to negotiate and how to help the customers get a ‘deal’ and agree a transaction when the customers have a part-exchange.
Buy this DVD - £145.00 | Order the complete set of 5 DVD’s - £395.00
A discount of 15% can be applied if ordering between 2 and 7 complete sets.
If you wish to order in excess of 7 sets, simply call Greg for a price on
05602 307285.
All prices are plus VAT and first class postage.
Buy this DVD - £145.00 | Order the complete set of 5 DVD’s - £395.00
The "CONSOLIDATION" DVD has 4 programmes which discuss potential doubts that the customer may have,
the consolidation of the sale and customer goodwill.
1) A general programme about the key ingredients of a successful sales person.
2) "Your customer has doubts".
How to help the customer to answer any doubts and to come to what might be a difficult decision.
3) "Your customers leave happy".
The day someone buys a new car is one of excitement. It is important that we recognise this and do everything to maintain this feeling and prevent the onset of ‘buyers remorse’.
4) "Your customers collect their new car".
When the customers collect their new car we should spend time with them and generate goodwill for the future. The programme takes us through all the things we should do to ensure this.
Buy this DVD - £145.00 | Order the complete set of 5 DVD’s - £395.00
A discount of 15% can be applied if ordering between 2 and 7 complete sets.
If you wish to order in excess of 7 sets, simply call Greg for a price on
05602 307285.
All prices are plus VAT and first class postage.
Buy this DVD - £65.00 | Order the complete set of 5 DVD’s - £395.00
Controlling Profit − This film shows how the involvement of the sales manager or controller can help sales personnel get to a "deal" with their customer, when the value of the part-exchange is a bone of contention.
It illustrates that with management involved, the profit objectives of the sales department can be met.
The style of the controllers is mildly contentious (to illustrate the concepts in a meaningful way) and it may be appropriate that a more affable approach is taken.
This film shows valid conceptual illustrations of the requirement for controls, and shows how deploying such systems and procedures can increase the profitability of the sales departments.
Buy this DVD - £65.00 | Order the complete set of 5 DVD’s - £395.00
A discount of 15% can be applied if ordering between 2 and 7 complete sets.
If you wish to order in excess of 7 sets, simply call Greg for a price on
05602 307285.
All prices are plus VAT and first class postage.
