"The Pendle System" is acknowledged to be the basis for all professional
sales procedures in the UK Motor Industry today.
We are the leaders in helping management to install systems and procedures which allow them to
control the profits obtained by the Sales Department.
We carry our consultancy assignments for Dealers and Dealer Groups to determine where the potential for increased Sales and Profits may lie.
Pendle Sales Process Training films »
We look at your sales activity in depth and analyse and make recommendations covering:
- Your current sales opportunity base
- The levels of lost sales and the reasons they occur
- Customer interaction procedures
- Customer satisfaction
- Management support and controls
- Staffing levels, pay plans and recruitment of sales personnel
In the areas of CONSULTANCY and SALES TRAINING we:
- Formulate the most effective sales procedures for your business and assist you to implement sales systems and controls.
- Provide scripts for persons taking incoming telephone sales enquiries.
- Install mechanisms that allow management to record and control the sales operation, the sales levels achieved and the resultant profit.
- Train in-house trainers to implement the programme.
- Train your team where in-house training is not available.
Programme maintenance
We will also provide sales training aids to help your in-house training operation, help you to install an in-house training facility or assist with training where no in-house facility exists. Also see the section on Pendle Sales Process Training DVD’s.
